About 9toSpine

9toSpine is an online retailer of physiotherapist-informed musculoskeletal and orthopaedic support products serving customers in Australia. Contact: hello@9tospine.com.

Use Of Our Website

By using this website or placing an order, you agree to use the site lawfully and provide accurate information when purchasing products or contacting us.

Product Information

We aim to present product information clearly and accurately. Product images, descriptions and availability may change over time. Our products are intended as home support tools for comfort, mobility and daily physical support. They are not a substitute for professional medical care.

Orders And Payment

Prices are displayed in Australian dollars unless otherwise shown at checkout. Payment is required before order processing. We accept the payment methods displayed at checkout.

Shipping

We offer free tracked shipping across Australia. Delivery estimates are provided on our Shipping page and may be affected by carrier delays, address issues or other events outside our control.

Returns

Please refer to our Refund Policy for our 30-day return support and return procedures.

Limitation Of Liability

To the maximum extent permitted by law, 9toSpine is not liable for indirect, incidental or consequential loss arising from use of our website or products. Nothing in these terms limits rights you may have under Australian Consumer Law.