AUSTRALIA-WIDE DELIVERY
Shipping Policy
Free tracked shipping on every 9toSpine order across Australia.
Free Tracked Shipping Across Australia
We offer free tracked shipping on every order across Australia.
- Delivery time: 8–15 business days
- Processing time: usually 1 business day
- Shipping cost: Free Australia-wide
- Tracking: sent by email after dispatch
- Support: hello@9tospine.com
Why 8–15 Business Days?
We work with international fulfilment partners to keep our musculoskeletal support tools accessible while still offering tracked delivery across Australia. You will receive tracking details as soon as your order is dispatched.
Delayed Orders
If your tracking has not updated for 5 business days, or your order has not arrived within 15 business days after dispatch, email us with your order number and we will investigate it for you.
Incorrect Address
Please check your shipping address carefully before placing your order. If you notice an error, contact us as soon as possible at hello@9tospine.com.
Free Shipping Australia-WideTracked delivery on every order.
30-Day Return SupportClear help if your order is damaged, faulty or not right for you.
Secure CheckoutProtected payment processing.
Real Human SupportEmail hello@9tospine.com.